Privacy Policy

Who we are

UK Study Bridge Academy is an academic mentoring platform designed to support international students preparing for or studying at UK universities.
Website: https://ukstudybridgeacademy.org
Data Controller Contact: info@ukstudybridgeacademy.org

What Personal Data We Collect and Why

We may collect and process the following types of data:

Type of Data

Purpose of Collection

Name, Email Address, Country

To create accounts, process bookings, and deliver email communications.

Payment Information

Collected securely through third-party payment processors (e.g. Stripe, PayPal) for course or membership payments.

Device Information & IP Address

Used for analytics, fraud prevention, and site optimisation.

Course Progress & Quiz Scores

To track your learning experience and provide certification.

Zoom Booking Data

To deliver live 1:1 coaching session and follow up with relevant materials.

Marketing Preferences

To send relevant tips, course updates, and invitations if you opt-in.

Cookies and Tracking

We use cookies to:

  • Remember your preferences and login state.
  • Analyse website traffic (via tools like Google Analytics).
  • Deliver relevant content and marketing via pixels (e.g., Facebook Pixel).

You can manage cookie settings in your browser or reject non-essential cookies upon visiting our site.

Legal Bases for Processing.

We process your data under the following lawful bases:

  • Consent – when you sign up to receive marketing.
  • Contractual necessity – when you book coaching or access paid content.
  • Legitimate interest – to improve site performance and understand usage trends.
  • Legal obligation – to comply with tax or regulatory duties.

Marketing and Communication Preferences

  • We will only send marketing emails if you give clear opt-in consent.
  • You can unsubscribe at any time using the link at the bottom of each email.
  • For paid members, certain account-related communications may still be sent even if you unsubscribe from marketing.

Who We Share Your Data With

We do not sell your personal data. We may share limited data with:

  • Payment providers (Stripe, PayPal) – for transactions.
  • Email marketing platforms (e.g., MailerLite or ConvertKit) – to send updates.
  • Learning platforms or course plugins – for progress tracking and certificates.
  • Zoom – for 1:1 coaching booking.

All third-party platforms used are compliant with UK GDPR or similar international standards.

How Long We Keep Your Data

We retain your personal data:

  • For active accounts, if your subscription or membership is valid.
  • For inactive accounts, for up to 24 months after last activity.
  • For legal, accounting, or reporting purposes, as required by law.

You may request deletion of your account at any time (see section below).

Your Rights

Under data protection laws (UK GDPR, EU GDPR, and others), you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing at any time.
  • Request data portability (where applicable).
  • File a complaint with the ICO (UK) or your local data authority.

To exercise your rights, please contact us at info@ukstudybridgeacademy.org.

How We Protect Your Data

We implement strict security measures including:

  • SSL encryption across the site
  • Secure payment processing through Stripe or PayPal
  • Regular software and plugin updates
  • Limited access to user data on a need-to-know basis

Embedded Content from Other Websites

Our website may include YouTube videos, embedded forms, or articles from external platforms. These external sites may collect your data as if you were visiting them directly. We recommend reviewing their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes via email or site notification.